Privacy Notice

Main Content

Please read this privacy notice carefully as it sets out how Hub71 Ltd (Hub71, we or our) and Hub71’s affiliates, use the personal information that we collect, both in relation to the Hub71 website (the Site) and applications for our programs, such as the Ventures Lab Program and the Incentives Program (the Programs). If you have any questions about this privacy notice or do not agree with it, please contact us at [email protected], before using the Site or applying to one of our Programs. Our terms of use explain the terms on which you are allowed to use the Site and provide lots of useful information about Hub71. If you are a visitor to our Site (a Visitor), please click here to access the Site’s terms of use. If you are an applicant to one of our programs (an Applicant), please click here to access the terms of use applicable to Applicants.

What information do we collect

The information we collect and process about you depends on how or why you are interacting with Hub 71.

As a Visitor to the Site, please bear in mind that we may record:

technical details of your use of the Site including, but not limited to, traffic data, weblogs and other communication data, and the areas of the Site that you visit;
information about your computer or mobile device, such as the type of device you are using, which browser you are using, time zone setting, your network location, the type of connection you are using (e.g. broadband, ADSL etc.) and your IP address; and
any information that you choose to share on our Site which may be considered personal data (such as your email address if you sign up for our newsletter or any other personal data you give us by filling in forms on the Site).

We collect this data by your use of the Site.

As an Applicant to one of our Programs, we will collect additional information about you, including your responses to requests and questions set out on the Site. Once you submit information through the Site, we will know who you are and your activities on the Site and information about you and/or your company may be recorded on our systems. For example, we ask for the following information when you make an application for one of our Programs:

your name;
company name;
email address;
postal address;
country where you are based; and
your comments/questions.

We may also collect personal information from you at certain Hub71 virtual or physical events, from video conference calls and/or other correspondence with you.

What do we do with the information we collect

We use this information for all sorts of reasons.

As a Visitor to the Site, the main reason we use your information is to provide you with the Site and information about us (whether available via the Site or offline). We also use the information for:

maintaining and improving the Site;
performing internal regulatory, administrative and operational requirements, including, for example, to prevent fraud or abuse of our Site, to troubleshoot software bugs and operational problems, to conduct data analysis, and to monitor and analyze usage and activity; and
where applicable, for the purposes of sending announcements and marketing to you in relation to Hub71, the Programs and other relevant initiatives in Abu Dhabi.

As an Applicant, we may also use your information for:

assessing your Program applications with the involvement of our partners, including investors, corporates and government organizations;
internal record keeping;
the management and administration of our Programs;
answering your queries or complaints; and
creating anonymized datasets and compilations for analytics and benchmarking purposes.

On what basis do we use your personal information

We use your personal information on the following basis:

with your consent, where you have indicated that you would like us to process your personal information;
where we need to do so in order to perform our contractual obligations with Applicants who successfully enroll into one of our Programs;
for the legitimate interests of Hub71, being the purposes set out in the “What do we do with the information we collect?” section above; and
to comply with certain legal and regulatory obligations of Hub71.

Marketing

We would like to provide you with information about Hub71 and other information which we think you may find interesting. We may send you such information by email unless you have asked us not to do so.

If you have previously asked us for information about Hub71 or our Programs, we may send you information by email; however, in every marketing email message we send you, we will give you the opportunity to unsubscribe from our mailings altogether.

We do not provide your personal information to external organisations (i.e. outside of Hub71) for their own marketing purposes without your explicit consent.

If at any time you do not want your information used for direct marketing purposes, please contact us at [email protected] and if you decide that you no longer wish to receive marketing emails from us, please either follow the unsubscribe link in one of our marketing email messages or contact us at [email protected].

Whom do we share your information with

We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as software licensors, professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function co-ordinators.

Where you are an Applicant, we may also share your personal information with our other group companies and certain third party Program partners, including Abu Dhabi government agencies, founders, professional investors and family offices, to the extent required under the Programs.

Where required, we may also share your personal information with third parties:

to comply with a legal obligation;
when we believe in good faith that an applicable law requires it;
at the request of government agencies and regulators conducting an investigation;
to verify or enforce the terms of use applicable to the Site or other applicable policies;
to detect and protect against fraud, or any technical or security vulnerabilities;
to respond to an emergency; or
otherwise to protect the rights, property, safety, or security of third parties, visitors to the Site, our business or the public.

These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

Transfers of your personal information outside of your home country

Your personal information may be processed by Hub71, its group companies and those other parties described above, outside the country in which you are based. Where the data protection regulator in your home country has not issued an adequacy decision in relation to the jurisdiction where your personal information is processed, we will ensure that there are adequate mechanisms in place to protect your personal information in accordance with applicable data protection and privacy law. We will do this through use of data transfer agreements implementing standard data protection clauses. You can receive further information about the data transfer agreements that concern your personal information by contacting us at [email protected].

Security

We are committed to ensuring that your information is secure and, in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot guarantee the security of your information you transmit to us over the internet, and you do so at your own risk.

If at any point you suspect or become aware of a security incident (e.g. you receive a suspicious communication from someone holding themselves out to be a Hub71 employee or from an unauthorised website claiming to be affiliated with Hub71), please forward the communication to us or report the incident by email to [email protected], as soon as possible.

We have put in place procedures to deal with any suspected or actual personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Where a direct communication to you will involve disproportionate effort, we may instead inform you via a public communication or other similar measures that are equally effective.

How long will we keep your personal information

We will always keep your personal information for the period required by law. We will also keep your personal information where we need to do so in connection with legal action or an investigation involving Hub71. Otherwise, we will only keep your personal information for the period necessary to fulfil the purposes outlined above and in any event for no more than six years thereafter.

What are your rights

By law, you have a number of rights when it comes to your personal information. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Right	What does this mean?
1. The right to object to processing	You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
2. The right to be informed	You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this notice.
3. The right of access	You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this notice). This is so you’re aware and can check that we’re using your information in accordance with applicable law.
4. The right to rectification	You are entitled to have your information corrected if it’s inaccurate or incomplete.
5. The right to erasure	This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
6. The right to restrict processing	You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
7. The right to data portability	You have rights to obtain and reuse your personal information for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
8. The right to lodge a complaint	You have the right to lodge a complaint about the way we handle or process your personal information with your national data protection regulator.
9. The right to withdraw consent	If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal information for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

baseless or excessive/repeated requests, or
further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

Linking to other websites

Our Site or marketing email messages sometimes include links to other websites which are not within our control. Once you have left our Site/marketing email message, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact us

If you have any questions about the processing of your personal information, or need additional information, please contact [email protected].

Our Privacy Notice